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Patient Speak

Dear Dr. Sujatha,

The beautiful quotations which are framed and hanged on the walls of your Laboratory about Quality have direct link to the quality service your Lab has been rendering to the Patients. It’s true that there is a dire need to focus on quality in today’s scenario in such diagnostics laboratories and it not only becomes measurable but also credible.

I have been visiting your Lab for the past three years and I feel the reputation of your Lab mainly depends on your Staff who are really trained to do their job 24x7. The credit of maintaining such standard of quality will definitely add on to the reputation of your good self Dr. Sujatha…. as You are the organizational head of the Om. I find a high level of commitment in your staff and I also observe that they are well disciplined and maintain decorum of the Laboratory while dealing with the patients.....

Thanks …

With Best Wishes and warm Regards,

Leo Mascarenhas,

(This is just a personal feedback of the  author and does not purport any claim)